Frequntly Asked Questions
What services do you offer?
We provide comprehensive automotive servicing and repairs, including
- Logbook servicing
- Warranty safe servicing and perventative maintainance
- Tyre & Battery
- Pre-Purchase Inspection
- Electronic diagonostic and vehicle software update
- Engine diagonostic
- Brake & Suspension
- Cooling system
- ACT rego inspection
Do you work on all car brands?
Yes — we service all brands and models.
Will servicing my car with you void my warranty?
No. Your manufacturer’s warranty remains fully protected. We follow strict logbook servicing guidelines and use high-quality OEM or equivalent parts, ensuring compliance without dealership pricing.
How often should I service my car?
Most vehicles should be serviced every 10,000–15,000 km or every 6–12 months. For European and performance vehicles, regular servicing is even more critical — we tailor recommendations based on your driving style and vehicle condition.
Do you provide a warranty on your work?
Yes. We stand behind our workmanship with a comprehensive warranty on both parts and labour, giving you confidence and peace of mind every time you visit.
How long does a service take?
A standard service typically takes 1–2 hours. For more complex diagnostics or repairs, we’ll provide a clear timeframe upfront and keep you updated throughout the process.
Do I need to book an appointment?
We highly recommend booking in advance to secure your preferred time. However, we understand urgent situations and will always do our best to accommodate same-day or priority repairs where possible.
Do you offer vehicle diagnostics?
Yes — we use the latest diagnostic equipment to accurately identify issues, especially for modern European vehicles. This allows us to fix problems efficiently and avoid unnecessary costs.
Will you contact me before doing additional work?
Absolutely. Transparency is key to how we operate. If we identify any additional work, we will always contact you first, explain the issue clearly, and obtain your approval before proceeding.
Do you keep service records?
Yes — we provide digital service records for every visit. This helps maintain your vehicle’s full history, protects resale value, and keeps everything easily accessible.
What payment methods do you accept?
We accept EFTPOS, all major credit and debit cards, and cash — making payment quick and convenient.
Where are you located?
⌖ Unit 9, 67–71 Vicars Street, Mitchell ACT 2911
Our workshop is easily accessible from surrounding areas, with convenient access for drop-offs and pickups. If you need directions or assistance finding us, feel free to contact our team.